Terms And Conditions
This document contains the standard terms of business and should be read in conjunction with the associated engagement letter(s) which will contain information about who will be working for you, the scope of work to be carried out and the basis of your fees. If there is any conflict between these terms and the engagement letter, the contents of the engagement letter will apply.
These terms of business cannot be varied without the written agreement of a Director.
Any reference in these terms to the "firm"", “we”, "us" or “our” means Cooper Stott Solicitors Ltd and not to any individual Director or employee. The instructions you have given us create a contract for the provision of services to you. We have
a duty to work for you with reasonable care and skill. Our advice and services are for your benefit only and may not be
used or relied on by anyone else.
ABOUT OUR FIRM
Cooper Stott Solicitors is a trading name of Cooper Stott Solicitors Ltd, which is a private company limited by shares registration number 08939300. We are authorised and regulated by The Solicitors Regulation Authority (SRA) reference number 615314. A list of our Directors, all of whom are solicitors, is available for inspection at our registered office at;
Aykley Vale Chambers, Durham Road, Aykley Heads, Durham DH1 5NE
DX 60223 DURHAM
Tel: 0191 384 7210
Fax (general): 0191 384 4882
Fax (Conveyancing): 0191 384 2362
VAT registration number: 459 7235 11
We are subject to professional rules of conduct. The Rules can be viewed at or by writing to: Solicitors Regulation Authority, The Cube, 199 Wharfside Street, Birmingham, B1 1RN. You can also contact them by calling the Solicitors Regulation Authority contact centre on: 0370 606 2555, from 09.00 to 17.00, Monday to Friday.
MANAGEMENT OF YOUR CASE
Our engagement letter will inform you of the fee earner dealing with your matter, together with the name of the Director who has ultimate responsibility for the conduct of your case. If for any reason you are unable to contact the fee earner please feel free to speak with a member of our support staff who shall be pleased to take a message for you.
In order that we are able to provide the level of service we strive to achieve, you must agree to the following:
You will provide full and accurate instructions or complete.will rely on the information being true, correct and information necessary for dealing with your case and we
the case.requested in a timely manner throughout the conduct of You will provide all documentation or information when
your circumstances. You will keep us informed about any significant changes in
You will make all payments to us, when requested, for money on account in respect of our invoices, including disbursements, VAT or other relevant payment.